GapSkills Learning Solutions Pvt. Ltd. brings its flagship POSITIVE ENERGY PROGRAM to leaders and professionals. This program aims at building a ‘Centered Leader’, who brings a midas touch to every dimension of life, transforming lives and environments.

As a Leader (participant), you will be able to –

• Enhance your working memory capacity
• Create new options for action, even in difficult situations
• Become more deliberate and purposeful in your thoughts and actions
• Convert ideas to actions – for self & team, with their discretionary effort
• Get things done effortlessly – self & team/peers, building enriching imprints in the process
• Work effectively with reticent & low motivation team members
• Start living LIFE, instead of living in the min
• Be in a celebratory mood – non-serious, yet involved
• Drop limiting beliefs, and work on them consciously

This program is specifically designed to help instructional designers, trainers, and subject matter experts to learn how to develop and deliver training programs – both, online and in-person sessions, in a most interactive and engaging manner.

This program is agnostic to the nature of content and is applicable for all kinds of training topics – soft skills, technical skills, leadership skills, etc. The program is designed to accommodate the needs of newbies to this profession as well as practicing IDs, trainers, and subject matter experts.

Program Format

• 16 hours of sessions – scheduled based on online or offline modes
• Assignments between sessions
• Develop one sample topic by the end of this program

Program Objectives

• Learning Goals & Objectives
• Content curation & mapping
• Learner Persona
• Design Strategy – macro design & micro design
• Scripting & Storyboarding
• Content Visualization
• Assessments & Assignments
• Presentations & Feedforward

ADDITIONAL OFFER

Mentoring support – 7 weeks of mentoring support

Reframing is a critical tool for fostering innovation and creativity in the workplace. It is an effective problem-solving approach as well. Successful leaders, from all walks of life, are known to have abundantly used this tool for improving their own emotional intelligence and of those others around them, to effect meaningful change.

The power of reframing is that it encourages you to harness creative and innovative thinking to achieve breakthrough solutions, for converting problems into opportunities, and promote original, out-of-the-box thinking. Through positive reframing, people tend to view problems differently, by simply asking, ‘What is the opportunity here?’ This shift in viewing problems is empowering and enriching for all those who adopt it.

Problems are commonplace in any workplace, just like in life, at large. And it is how one perceives and reacts to problems that guides one towards success or failure. Problems tend to snowball, when left unattended. To prevent such cumulative escalation, leaders can be trained and encouraged to adopt ‘reframing’ as a tool and mindset.

The program will initiate the process of ‘reframing problems and identifying creative solutions’ and thus set the stage for group practice when they return to their work spaces. Being trained as a team, helps them adopt a common vocabulary and draw the attention of team members to the creative thinking approach when confronted with problems. Together, teams can solve as well as innovate by seeing opportunities in problems.

An empathetic coaching conversation goes a long way in empowering not only teams but also independent employees into performing better and showcasing heightened engagement. Effective Communication is the key and this can be mastered through a series of core principles that focus on factors such as self-awareness, understanding of the team, onboarding, goal setting, problem-solving, time management, performance analysis and more.

A robust coaching culture further enhances employee engagement, job satisfaction, performance, and collaboration. In fact, Coaching impacts the performance of entire teams, positively.

Handling Difficult Conversations 

We often walk into a difficult conversation or negotiation, believing we have all the reasoning required to win the argument. But more often than not we realize that reasoning alone does not suffice, nor do strong communication and assertiveness skills carry us through. What then can bring us success in difficult conversations and negotiations, where we share our points of view/rationale while also ensuring that the relationship is protected?

When we use a disciplined approach for handling the negotiation or difficult conversation, it enables us to resist the knee-jerk reactions that our opponent may try to evoke from us to gain control of the situation. When we are able to stay strategic, we maximize our chances of satisfying our critical interests and the legitimate interests of the other party.

Program Outline

In this 2-day experiential workshop, participants will learn and practice the skills to negotiate and persuade efficiently and effectively, using the Stakeholder Interests-Based Negotiations approach (inspired by Roger Fischer’s Getting to Yes). This approach not only gives them the desired outcomes but also protects and strengthens their relationships. This is a proven approach and requires diligent practice and discipline to apply it in every difficult conversation, for consistent and successful results.  

Learning outcomes for Handling Difficult Conversations Program

Negotiation: The Act or the Thought?

Understanding Stakeholder interests, interest-based negotiation, preparing competitive options, creating Win-Win outcomes

Preparing for a difficult conversation: Identifying stakeholder interests & creating competitive options

The act of communication

Completing the cycle: Reviewing outcomes & learnings